Mitchell’s Photography Privacy Policy

Effective Date: January 1, 2025

At Mitchell’s Photography, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with us on social media, or engage with us in any other way, including during our photography services. By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information from you in the following ways:

a. Personal Information

This refers to information that can identify you personally, such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (in a secure and encrypted manner)

  • Photographs and video recordings (as part of our services)

b. Non-Personal Information

We may collect non-identifying information such as:

  • Browser type

  • Device information

  • IP address

  • Referring/exit pages

  • Cookies and usage data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and deliver our services (including photography sessions and delivery of prints or digital files)

  • To communicate with you regarding bookings, scheduling, and updates

  • To process payments and issue receipts

  • For marketing and promotional purposes (with your explicit consent)

  • To respond to your inquiries and provide customer support

  • To improve our website, products, and services

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following situations:

  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal requests from public authorities.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.

4. Your Rights and Choices

You have the right to:

  • Access Your Information: You may request access to the personal information we hold about you and request a copy of it.

  • Update Your Information: If any of your information is inaccurate or incomplete, you can request corrections or updates.

  • Opt-Out of Marketing: If you no longer wish to receive marketing communications, you can unsubscribe by following the instructions provided in our emails, texts or by contacting us directly.

  • Request Deletion: You can request the deletion of your personal information, except where we are required to retain it for legal or contractual obligations.

5. Security of Your Information

We take the security of your personal information seriously. We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies help us improve your experience by:

  • Understanding usage patterns

  • Personalizing your experience

  • Improving site performance

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some parts of our website may not function properly.

7. Children’s Privacy

Mitchell’s Photography does not knowingly collect or solicit personal information from anyone under the age of 13 without verifiable parental consent. If we become aware that we have collected personal information from a child under 13 without consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Please review this policy periodically for any updates.

9. SMS Texting

Mitchell’s Photography respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely for sending updates, promotions, and reminders related to our products or services.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Contact Mitchell’s Photography at 864-467-1777 or (mitchell@mitchellsphotography.com)for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to mitchell@mitchellsphotography.com or 864-467-1777. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Mitchell’s Photography will not sell, rent, or share the collected mobile numbers.
• All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at:

Mitchell’s Photography
319 Garlington Road Ste C4
Greenville SC 29615
864-467-1777
mitchell@mitchellsphotography.com